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@@ -21,11 +21,12 @@ There is also a `Raspberry-Pi` that runs `Home Assitant`, which is another one
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of my personal devices.
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of my personal devices.
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| Server | DNS Name | IP Address |
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| Server | DNS Name | IP Address |
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| --------------------- | ---------------------- | ------------ |
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| -------------- | ---------------------- | -------------- |
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| mighty-mini (company) | mightymini.housh.dev | 192.168.50.6 |
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| mighty-mini | mightymini.housh.dev | 192.168.50.6 |
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| franken-mini (mine) | frankenmini.housh.dev | 192.168.50.5 |
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| franken-mini | frankenmini.housh.dev | 192.168.50.5 |
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| rogue-mini (mine) | roguemini.housh.dev | 192.168.50.4 |
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| rogue-mini | roguemini.housh.dev | 192.168.50.4 |
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| home-assistant (mine) | homeassitant.housh.dev | 192.168.30.5 |
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| home-assistant | homeassitant.housh.dev | 192.168.30.5 |
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| NAS | nas.housh.dev | 192.168.10.105 |
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You can read more about the network setup
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You can read more about the network setup
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[here](https://docs.housh.dev/articles/2025/network/).
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[here](https://docs.housh.dev/articles/2025/network/).
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70
content/articles/2025-04-07-PhoneSystem.md
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70
content/articles/2025-04-07-PhoneSystem.md
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---
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date: 2025-04-07
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tags: phones, infrastructure, unifi
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---
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# Phone System
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This article is about the phone system at the office.
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The phones are managed through the
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[unifi management console](https://unifi.ui.com). You must have administrator
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privileges in order to manage the phones.
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Below is a list of our current phone numbers and the user's extensions.
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| Name | Number | Extension |
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| ------- | ------------ | --------- |
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| Alicia | 513-252-2514 | 0100 |
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| Andy | 513-463-1695 | 0102 |
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| Michael | 513-953-4519 | 0101 |
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## Primary Numbers
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Our primary numbers (513-793-6374 & 800-793-6374) forward to Alicia's number,
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which is the primary entry to our phone system. The 800 number is manged through
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[number-barn](https://www.numberbarn.com). The 513 number is managed through
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Cincinnati-Bell.
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## Unifi Talk Application
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The unifi talk application is where all users, groups, and call handling is
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managed.
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### Devices
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The devices section is where physical phones are assigned to users.
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### Users
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The users section is where user profiles and extensions are handled.
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### Groups
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The groups section is where user are assigned to groups that are selected when
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client calls in. They are used to direct calls to the appropriate people by
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ringing phones as a group or sequentially.
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### Engagement
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The engagement section of the application is where the call handling is setup.
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It is where the business hours are managed as well as setting up the menus a
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client hears when they call into the main number.
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#### Change Business Hours
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One of the most common tasks that needs managed is changing the business hours
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when there is a holiday during a weekday that we would typically be open. To
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change the hours click on `Engagement -> Business Hours` and remove the day that
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is a holiday.
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Once the day is removed then the `Non-Business Hours` flow will be used to route
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calls.
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> Note: When changing business hours for a holiday it is important to set them
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> back once the holiday is finished, so create a reminder so that you remember
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> to do that.
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@@ -18,8 +18,23 @@ Once setup, this should mount the folders that you have access to automatically
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when your computer is attached to the network and you have the
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when your computer is attached to the network and you have the
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[unifi identity app installed](https://www.ui.com/download/app/identity-desktop).
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[unifi identity app installed](https://www.ui.com/download/app/identity-desktop).
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### Manually Connecting to NAS
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You can also manually mount NAS folders by using the `Finder` application if the
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unifi identity application is not working for you.
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1. Open the Finder application
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1. Choose connect to server from `Go -> Connect to server...` (or type ⌘K)
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1. In the server address field type: `smb://192.168.10.105`
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1. Enter your credentials to login to the server (attain username and password
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from Michael)
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1. Choose the `Personal-Drive` folder
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## Time Machine
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## Time Machine
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After you are connected to the NAS you can then setup time machine backups for
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your computer.
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The time machine settings are found in the
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The time machine settings are found in the
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`System Settings -> General -> Time Machine` section of your system settings
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`System Settings -> General -> Time Machine` section of your system settings
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application.
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application.
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content/static/img/phones.engagement.png
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content/static/img/phones.engagement.png
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