diff --git a/project/Questions.md b/project/Questions.md new file mode 100644 index 0000000..e6edebb --- /dev/null +++ b/project/Questions.md @@ -0,0 +1,152 @@ +--- +Customer: + Name: { { NAME } } + Email: { { EMAIL... } } + Phone: { { PHONE } } + Address: + Street: { { STREET } } + City: { { CITY } } + State: OH + Zip: { { ZIP } } +Date: { { DATE } } +Advisor: Michael Housh +--- + +# Home Performance Assessment Questions + +## Warm-up Questions + +1. How long have you lived here? + +1. How long do you plan to stay? + +1. What year was the house built? (ballpark is okay) + +1. How many square feet is the home? (ballpark is okay) + +> A major goal of the visit is to get clients to open up and bare their +> souls and emotions so that you have a good set of goals to work from +> and a project is more likely. This question begins to open them up in a +> non-threatening way. + +1. Why did you choose to live here? What do you like about the area and/or the house? + +1. What do you two do (occupation)? + +1. Do you have kids? How old? + +1. How many people live here? + +1. What improvements have you made to the house? + +1. What improvements do you plan on making? + +1. Do you know if any insulation has been done? Attic, walls, basement, crawl-space? + If you did it, did it help? + +1. How capable are you at DIY? (1 = Which end of screwdriver do I use, 10 = Bob Villa) + +1. How much time do you have for DIY? (1 = None, 10 = All day, every day) + +## Comfort Questions + +| Thermostat Settings | | | | | +| :-----------------: | :-----: | :-: | :-----: | ----- | +| Season | Morning | Day | Evening | Night | +| Heating | | | | | +| Cooling | | | | | + +1. Are those setpoints comfortable or do you set them for energy reasons? + +1. Do any rooms heat or cool poorly? + +1. Summer comfort problems, do they bother one person more than another? + +1. Do you have any window air conditioners? Where? Why? + +1. Winter comfort problems? + +1. Do you have any space heaters? Where? Why? + +1. How old is your furnace, heat-pump, or boiler? + +1. How old is your air conditioner? + +1. How old is your water heater? + +1. Does your furnace or AC ever run constantly? When? How often? + +1. Are there any noise issues? (traffic, HVAC, etc.) + +## Health and Safety + + + +1. Do you have any carbon monoxide detectors? How old? Have they ever gone off? What happened? + +1. Does anyone have allergies? To what? When are they the worst? + +1. Does anyone have asthma? + +1. Is the house dry in the winter? Dry skin? Lots of lotion? Cracked skin / bleeding? + +1. Do you have a humidifier? Have you changed the pad? + +1. Does anyone get sick more often than in other homes or more often than they should? + +1. Does anyone have mold or chemical sensitivities? + +1. Is the house dirty? Do you dust more often than it seems like you should? + +1. Do odors linger anywhere? (cooking, showers, bathrooms) + +1. Is the basement / crawl-space ever damp? When / where? + +1. Do you notice mold or mildew anywhere? Musty smells? + +1. Have you ever had a plumbing leak? Where, how long ago, how severe, how was + it fixed? + +1. Have you ever had any ice dams or places where large icicles form? + +1. Do you have a dehumidifier? Where? When do you run it? + +1. Do you have any air purifiers / filters? Where? Why? + +1. Do you run your furnace fan all the time? Some seasons? Why? + +1. Do you change your furnace filter? How often? Is it dirty? + +1. Do you have bath fans in every bathroom with tub / shower? Do they vent outside? + +1. Do you have a range hood? Does it vent outside? Do you use it or is it too loud? + +1. Have you had pest issues (mice, rodents, ants, etc.)? Where? When? + +1. Do you use air fresheners, candles, or incense? + +1. Does anyone smoke? + +## Durability Questions + +1. Are there any puddles near or against the house during or after strong storms? + +1. Have you ever had a flood inside the house from plumbing or rain? When? Where? + +1. Do the gutters overflow during rain storms? + +1. Have you ever had mold remediation done? Did previous owners? Where? When? Why? + +## Efficiency Questions + +1. Do you feel like your house uses more or less energy than your neighbors? + +1. Do you have any interest in moving away from fossil fuels? Why? + +1. Anything I missed? + +## Goals (0 = I don't care, 10 = Fix it NOW!) + +## Budget + +1. Do you have a budget in mind?